Digital Assembly Lines: ระบบอัตโนมัติสำหรับร้านค้าออนไลน์ 2026
How many people do we need to hire to handle 100 orders per day?
What if we say that AI can do it all?
In an era where e-commerce businesses compete with speed,
According to data from Google Cloud, 50% of AI Leaders
What is Multi-Agent Workflow?
Multi-Agent Workflow is a concept that allows multiple AI agents to collaborate.
Example Workflow for an Online Store
| ลำดับ | Agent | หน้าที่ |
|---|---|---|
| 1 | Agent รับออเดอร์ | รับข้อมูลจาก TikTok Shop / Shopee / LINE |
| 2 | Agent ตรวจสต็อก | เช็คคลังสินค้าแบบ Real-time |
| 3 | Agent ประสาน Warehouse | สั่งแพ็คและจัดส่ง |
| 4 | Agent ติดตาม | แจ้งลูกค้าสถานะพัสดุ |
| 5 | Agent After-sales | ขอรีวิว, จัดการ Return |
ROI Calculator: How Much Can You Save?
Let's take a look at the actual figures showing how Multi-Agent Workflow can help.
| รายการ | ก่อนใช้ | หลังใช้ | ประหยัด |
|---|---|---|---|
| เวลาจัดการออเดอร์/รายการ | 5 นาที | 30 วินาที | 90% |
| ต้นทุน Admin 3 คน | 60,000 บาท | 8,000 บาท (ค่า AI) | 52,000 baht/month |
| ความผิดพลาด | 5% | 0.5% | 90% off |
Results for an online store: 100 orders per day.
- Save time: 7.5 hours/day
- Cost Savings: 52,000 THB/month
- Reduce errors: 90%
Practical tools
No need to write all the code yourself; tools are readily available.
| เครื่องมือ | ใช้ทำอะไร | ราคา |
|---|---|---|
| n8n + AI Agents | สร้าง Workflow อัตโนมัติ | ฟรี - 2,000 บาท/เดือน |
| Lark Base | ฐานข้อมูลสินค้าและออเดอร์ | ฟรี |
| TikTok Shop API | เชื่อมต่อ E-commerce | ฟรี |
| LINE Notify | แจ้งเตือน Real-time | ฟรี |
Starting Tips for SMEs
Don't try to do everything at once. Start from where it hurts.
Current Workflow Map
Write on paper how work is currently being done and which steps take the most time.
Find the Bottleneck
Tasks that are repetitive, time-consuming, and prone to errors are where you should start.
Start with 1 Workflow first.
For example, start with an automated order management system, test it thoroughly, and then expand.
Measure and expand.
Record time and cost savings to use this data for deciding on expanding other workflows.
Real-World Workflow Examples
Online clothing store
- - Automatic order processing from TikTok Shop
- - Check stock and reserve products
- - Notify the warehouse to pack the items.
- - Send tracking information to customers via LINE.
Cosmetics Store
- - Automated product Q&A
- - Product Recommendations by Skin Type
- - Manage Pre-orders and Restocks
- - Request for product reviews after delivery to customers.
Delivery restaurant
- - Accept orders from multiple platforms
- - Automatically send orders to the kitchen.
- - Notification when food is ready
- - Track your delivery status
Dropshipping Business
- - Sync stock from Supplier
- - Automatically forward orders to suppliers.
- - Calculate profit in real-time
- - Receive notifications when products are low in stock.
Multi-Agent Workflow Startup Checklist
- Draw the current workflow of the business (using paper is fine).
- Identify the three most time-consuming tasks.
- Choose one task to automate first.
- Prepare product/customer information.
- Try using free tools (n8n, Lark Base).
- Measurement: Time and cost savings.
Summary
Digital Assembly Lines or Multi-Agent Workflow involves multiple AIs working together like a production line. Thai SMEs can start with the most repetitive and time-consuming tasks by using free tools like n8n and Lark Base. The results include a 90% time savings, a reduction in costs by tens of thousands of baht per month, and a significant decrease in errors.
